Change or cancel your plan
Upgrade, downgrade, or cancel from the Payments page. All plan changes happen in the Stripe billing portal.
Plan changes are handled through Stripe's billing portal, opened from inside PostFast. This page walks through where to find it, what the current plans look like, and what happens when you cancel.
Where billing lives in PostFast
Open Settings → Payments from the sidebar. The page is titled Billing & Payments and has two main cards:
- Current plan — shows the plan you're on (Starter, Creator, Growth, Pro, or Enterprise) and a Manage billing button.
- Receipts & Invoices — download links for past receipts and, where available, the matching invoice. If you haven't been charged yet, you'll see "You don't have any receipts or invoices currently!"
Change your plan
- Open Payments.
- Click Manage billing. This opens the Stripe billing portal in a new tab.
- In the portal, pick Update plan (to upgrade or downgrade), Update payment method, or Cancel plan.
The portal is Stripe-hosted — it's the same interface used by most SaaS products — and you can manage only your own personal subscription from here.
On a trial and want to subscribe? You're on a 7-day free trial when you sign up, with no credit card required. To switch to a paid plan, click Manage billing, then Add payment method in Stripe, and pick the plan you want.
The plans
All plans are monthly today. Prices and limits come from the public pricing page, which is always the source of truth.
| Plan | Price/mo | Social accounts | Scheduled posts | Drafts | Workspaces / users |
|---|---|---|---|---|---|
| Starter | €12 | 4 | 150 | 50 | 1 / 1 |
| Creator | €29 | 12 | 1,500 | 600 | 4 / 5 |
| Growth | €49 | 30 | 3,000 | 2,000 | 10 / 8 |
| Pro (Agency) | €99 | 120 | Unlimited | Unlimited | 30 / 15 |
| Enterprise | €239 | 500 | Unlimited | Unlimited | 110 / 30 |
Every plan supports all 11 connected platforms. Pro and Enterprise add priority support and workspace logo/branding. See postfa.st/pricing for the full feature comparison.
Cancelling
You can cancel anytime from Manage billing → Cancel plan in the Stripe portal.
What happens after you cancel:
- Already-scheduled posts keep publishing until the end of your current billing period.
- Once the period ends, any posts still scheduled after that date are rejected within 2 days.
- Your connected accounts, drafts, and analytics history stay in the workspace — cancelling downgrades your access, it doesn't delete data.
If you change your mind, click Manage billing again and resubscribe. You'll see a reminder at the top of the Payments page while the subscription is in the canceled state.
Receipts & invoices
Past receipts appear under the Receipts & Invoices card on the Payments page. Each entry shows the receipt number, amount (in EUR), and issue date, with a Receipt download button. If an invoice was issued (for example, when a business tax ID is on file in Stripe), an Invoice download button appears next to it.
To add or update a tax ID or billing address, open Manage billing and edit your billing details in the Stripe portal. The next invoice uses the updated details automatically. If you need a correction applied to a past invoice, email [email protected].
Workspaces and billing
Billing is per-organization, not per-workspace.
- When you sign up, you become the owner of an organization and its subscription. The plan's limits (workspaces, users per workspace, social accounts, scheduled posts) apply across every workspace you create.
- One subscription covers all workspaces in your organization — there isn't a separate bill per workspace.
- If you're invited as Editor or Client into someone else's workspace, that workspace belongs to their organization. You don't pay for it, and you don't see their billing.
- Plan-level caps like "max users per workspace" are enforced per workspace, but the bill itself goes to the organization owner.
See Invite team members to a workspace for how membership interacts with plan limits.
Common questions
Is there yearly billing? Not yet — all plans are monthly.
Will I be charged immediately when I upgrade mid-cycle? Stripe handles proration on plan changes. You'll see the exact amount Stripe will charge (or credit) before you confirm in the portal.
Who can change the plan? Each subscription belongs to the user who subscribed. From the Payments page, you can manage only your own personal subscription, not another teammate's.
Need help? Email [email protected] with your workspace name and the email you subscribed with.
Was this article helpful?